FAQ & Our Blog

Want to send us a question or make a complaint, then before you do anything please visit our Blog to see if your query has already been answered. If it has not been answered then please feel free to contact us via our blog, feedback or complaints sections.


Here at Right Choice Insurance Brokers we are dedicated to providing you with a great service.

We want to make sure we get it right the first time but we know that sometimes things go wrong and by letting us know will ensure we don't make the same mistake twice.

In the unlikely event that you are dissatisfied with any aspect of your policy or our customer service then please contact us on 01708 336519 or alternatively email us at help@rcib.co.uk.

If we are unable to resolve the issue within 8 weeks you may refer your complaint to the Financial Ombudsman Service (FOS), provided we have had an adequate opportunity to resolve your complaint first.
Right Choice Insurance Brokers Limited, Authorised and Regulated by the Financial Conduct Authority FRN 475620
Right Choice Insurance Brokers Ltd, St James House, 27-43 Eastern Road, Romford, Essex RM1 3NH. Terms of Business | Site Map | Links